Monday, November 15, 2010

The T3, and the IA fiasco

3 am. And a delayed Cab.Still reach airport, the showcase airport -T3 well on time. Wait at the counter. System does not work. Wait for 40 minutes. Ask IA about Raipur flights. Ears don't work. Ask again. Response systems and ability to talk also sees collective system failure.
Meanwhile, the boarding for Raipur flight closed.
System failure of response systems continue.
Flight missed, inpsite of reaching well on time.
Not just mine, but of about eight others... There had been no information on flight departure, to passengers waiting on flight.
So we are told to take tickets for the next day.
But at the 'Help' Centre the response systems again fail.
As do the network, and the printer.
Also, there is acute shortage of paper, hence tickets cannot be printed.
Please wait, you are in Q.
Meet many other fellow suffers-missed Jaipur flight, jabalpur flight, those who spent the night at the swanky new terminal, T3 ...as they missed a flight that took off right under their noses. They were waiting at the counter too..they weren't informed,
Finally about three hours later, we are 'free' to go.
But tomorrow is yet another day with yet another flight ...

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